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FAQS

Frequently Asked Questions

  • WHEN WILL MY ORDER ARRIVE?
    Orders are processed Monday-Friday, excluding the weekend and major holidays. Sweden1-2 business days EU 2-5 business days USA 4-6 business days Rest of the world 4-8 business days Once your order is shipped you will receive an email with your tracking information.
  • HOW MUCH WILL I BE CHARGED FOR SHIPPING?
    The shipping cost will be calculated at the checkout.
  • WHERE CAN I TRACK MY ORDER?
    You'll receive an email or sms once your order has been shipped, containing your tracking id.
  • CAN I CHANGE ADRESS AFTER ORDERING?
    Only if the order hasn’t been shipped out yet, we can change the adress for you. Send us an email at Amicii.clothing@gmail.com
  • WHAT COUNTRIES DO YOU SHIP TO?
    EU Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Germany, Estonia, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Denmark, Finland, Norway, Ã…land. Northern America USA and Canada Rest of the world Anguilla, Australia, Brazil, India, Japan
  • WHAT IF MY PRODUCT CAME DAMAGED?
    If you received a damaged product please contact us at Amicii.clothing@gmail.com with your order information and a picture of the damaged product. So we can send out a new one.
  • CAN I RETURN MY ORDER?
    Customers are allowed to return their package within 14 days of receiving it, and in order to be eligible for a refund, all items must be returned in their original condition. Send an email to amicii.clothing@gmail.com for any further questions.
  • HOW SOON WILL I RECEIVE MY REFUND?
    As soon as your item has arrived to our warehouse, it will take 2-5 business days to receive your funds back.
  • CAN I EXCHANGE SIZE?
    Yes you can, just by sending the package to our adress which is shown at the parcel and drop off at the nearest post office. A new product will be sent as soon as we have received your parcel.
  • IS IT SAFE TO USE MY CREDIT CARD?
    Our website secure card transactions through top encryption, safeguarding your financial details from interception or misuse. Your safety is always our priority.
  • DO WE ACCEPT PAYPAL?
    Yes we accept paypal and a bunch other payments.
  • SIZE CHART - ZIP HOODIE
  • SIZE CHART - HOODIE
  • SIZE - CHART JOGGERS
  • IF THE PRODUCT I WANT IS SOLD OUT, WHEN WILL IT BE AVAILABLE AGAIN?
    Almost every product is limited and a one time release, sometimes it will be restocked. Follow us on instagram and tiktok to always be informed on what's coming.
  • HOW DO I GET EARLY ACCES
    To receive early access, sign up to our list.

STILL HAVE QUESTIONS?

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